RETURN POLICY

At Janz Medical Supply, our main goal is to make certain that you receive the suitable product. Should you need to return an item, please carefully read the below restrictions.

For more information or for any questions, please contact us:

Phone: 614-759-7700 ext 7

2. Refunds: With the original receipt, a full refund for unopened, unused or defective items will be given in the same manner/tender of original purchase.

3. Non-Refundable products:

Any open box item
All Wheelchairs, Walkers, Rollators, scooters, or other mobility equipment

For hygienic reasons, other products may not be returnable including but not limited to:

Braces/Therapeutic Shoes/Insoles
Cushions and Backs
Mattresses/Hospital Beds
Compression Stockings
Breast Pumps
CPAP Machines
CPAP Cleaners (SoClean)